Privacy Policy

Last updated: May 2026

At GORLYBEY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

Personal identification information: name, email address, phone number, and shipping address.
Payment information: processed securely through our payment providers. We do not store your full card details.
Device and browsing data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
Order information: products purchased, order history, and communication preferences.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Send order confirmations, shipping updates, and customer support communications.
Improve our website, products, and services.
Send marketing emails (only if you have opted in — you can unsubscribe at any time).
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

Fulfillment and shipping partners: to deliver your orders. Our suppliers may be located outside of Spain or the EU.
Payment processors: to securely handle transactions.
Analytics and marketing tools: such as Google Analytics, to understand how our store is used.
Legal authorities: if required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our store.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for a minimum of 5 years for accounting and legal compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate data.
The right to request deletion of your data (subject to legal obligations).
The right to opt out of marketing communications at any time.
EU/EEA residents: you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local supervisory authority.

7. Data Security

We implement industry-standard security measures to protect your personal information. Our store is hosted on Shopify, which provides a secure, encrypted platform. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@gorlybey.com.